We ship orders 5 days a week, Monday to Friday. Any order placed in weekend will be processed on the next Monday. Usually it takes up to 48 hrs to process the shipping. You will receive a shipping confirmation email with tracking information when your tracking number is ready. You may also sign in and track the status of your order through your Jump Pocket account.
Standard Shipping Time:
US | UK | AU/NZ | CA | EU | |
Processing Time | 24 Hours | 24 Hours | 24 Hours | 24 Hours | 24 Hours |
Shipping Time | 7-15 days | 5-10 days | 5-12 days | 8-20 days | 7-12 days |
- Shipments to Alaska, Hawaii, Virgin Islands and Puerto Rico may require additional payment and shipping time.
- In the event that your order cannot be shipped or the shipping time is delayed to due to product out of stock, you will be contacted by one of our customer service representatives.
- Orders will be processed and shipped within 2 business days. Our fulfillment center is close on weekends and all major holidays.
- We reserve the right to cancel any order that appears suspicious or fraudulent. All fraudulent transactions will be reported to proper authorities.
- Additional shipping charge may vary on destination country for international orders.